Last Updated: July 2019
Disclaimer: We are not Progressive Insurance Company. This is nothing more than an unbiased review designed to help you choose the best auto insurance coverage.
This review of Progressive Car Insurance is a 6-minute read.
Our Progressive Car Insurance Review is going to cover a wide range of topics ranging from pricing, discounts all the way to coverage options you can select.
Use any of the links below to jump straight to that section of the article:
- Progressive Car Insurance Review
- Progressive History
- Progressive Financial Strength Ratings
- Progressive Customer Service and BBB Rating
- Who Should Purchase Progressive Car Insurance
- Coverages Offered By Progressive
- Other Coverages Offered By Progressive
- Specialty and Rideshare Coverages
- What Makes Progressive Unique
- Progressive Discounts
- Cost of Progressive Car Insurance
- Progressive Motorcycle Quotes
- Progressive Car Insurance Pros
- Progressive Car Insurance Cons
- Progressive Vs. Geico
- Applying With Progressive
- Final Thoughts
If, however, you need a 1-minute summary of the company, here are the quick details.
Progressive Auto Insurance is a top-rated auto-insurance provider in the United States and could be a viable option for you to consider for coverage depending on your circumstances.
Progressive has an innovative and excellent platform for customizing quotes and comparing car insurance rates through their online platform.
Progressive also offers a broad coverage area for rideshare drivers and a generous number of discounts.
Progressive may not be the best choice for individuals with multiple speeding tickets or at-fault accidents.
Progressive is also not the best for individuals who drive the average or above-average number of miles per year.
That’s a quick snapshot of Progressive.
However, if you did have the time to stick around, we recommend you read our full review.
Here are the details.
Our Progressive Car Insurance Review
Searching for the best car insurance drags you across hundreds of different options.
Undoubtedly, Progressive car insurance has likely been one of the companies you have stumbled into.
It’s not surprising considering that Progressive Insurance is one of the best and largest in the country.
You have likely seen the commercials for Progressive Insurance using the iconic “Flo” for their catchy commercial for over a decade.
As entertaining as these commercials may be, that doesn’t necessarily make them the best car insurance company for you.
That’s why these in-depth reviews exist.
It’s imperative to understand the ins and outs about an auto insurance provider before rushing to any conclusions.
All car insurance providers have unique strengths and weaknesses.
Our goal in this Progressive car insurance review is to bring those strengths and weaknesses to the surface for you.
Ultimately to save you money on your car insurance and place you with the best coverage possible.
Progressive auto insurance is known as the Progressive Corporation and is an American Insurance Company.
It’s currently in the top 5 for the largest car insurance providers in the United States.
Progressive currently offers several forms of car insurance including the following:
- Commercial Vehicles
Progressive has also begun to expand even further than the U.S. by entering Australia to offer auto insurance in recent years.
Progressive was initially founded in 1937 by Jack Green and Joseph M Lewis.
Currently, Progressive is headquartered in Mayfield Village, Ohio.
Progressive Auto Insurance History
Progressive auto insurance has not only been around for a long time but has also gone through some substantial transitions.
Like we stated previously, Progressive was founded initially in 1937, but it wasn’t until 1956 that Progressive began offering auto insurance to risky drivers expanding their policies in force and target consumers.
9 years later in 1965, Peter B Lewis (Son of Founder Joseph Lewis) borrowed 2.5 million dollars to complete a leveraged buyout of Progressive.
22 Years later in 1987, Progressive passed the 1 billion mark in auto-insurance premiums written.
It only took roughly another 30 years for Progressive to multiply this number by 20x.
As of 2016, Progressive has more than 20 billion dollars in insurance policies in force and active.
Progressive is also recognized for being the first significant auto-insurance provider to show a presence on the internet by launching a website.
Today, Progressive takes pride in their technology and ability to deliver valuable information using mobile devices via their mobile app, mobile app claims process and easy to use application process.
Progressive has established a dominance in the industry and would like to remain on top of their game for years to come.
Progressive Insurance Financial Strength and Ratings
Progressive Insurance is currently ranked #99 on the 2019 Fortune 500 List for the largest United States corporations by total revenue.
Progressive is also awarded an A+ (Superior Rating) From A.M Best.
It’s further documented according to Market Watch that Progressive’s financial strength is superior due to their long history of benefiting from favorable underwriting results.
Additionally, Progressive has been able to assert a strong financial backbone due to its consistent investment income and significant profits as a result of innovative underwriting and claims handling.
Currently, in 2019, Progressive has a total of 38.7 billion of assets with 9.3 billion in total shareholder equity.
Additional Financial Facts for Progressive Auto Insurance
Total Number of Auto Policies in Force- 20 million +
Ranked #3 in Private Passenger Market for Auto Insurance
Total Discounts Offered- 13 Total
Coverage and Availability- Nationwide
Average Annual Savings- $699 per Year
Customer Service Standings and BBB Ratings with Progressive
The BBB rating for Progressive is one of their weak spots.
Currently, Progressive is not accredited with the BBB and only holds a B- rating.
Overall, this is much lower than we would typically like to see.
According to the BBB, Progressive has had a total of 291 consumer reviews only averaging a 1-star rating.
Additionally, Progressive has 2246 complaints filed and closed in the last 3 years and 877 complaints in the previous 12 months.
After reading through some of the reviews, the complaints vary but don’t provide a full scope overview of the problem the consumer was dealing with.
Most complaints, however, seemed to deal directly with claims-paying processes and rental car reimbursement.
While this isn’t a sure-fire way to judge an auto-insurance provider, it’s somewhat alarming compared to other auto-insurance companies BBB ratings which tend to be higher than Progressive.
Upon further investigation, it was noted that Progressive had less than the median total number of complaints relative to the company’s size.
This is what makes reading independent car insurance reviews and shopping for the best car insurance rates in your area so imperative.
Who is Progressive Car Insurance Best For?
Progressive Auto Insurance can be a good fit for individuals that meet specific criteria.
First and foremost, Progressive does offer significant price breaks for individuals who drive a low total amount of miles annually.
However, in some situation, Progressive still doesn’t make sense.
We based the criteria based on the three following options:
- Good Drivers
- Good Drivers with Poor Credit
- One at Fault Accidents on MVR Report Drivers
Progressive came in 3rd place out of the 4 in all categories.
Overall, Progressive was better than Allstate in all categories but fell short to State Farm and Geico.
Progressive is, however, excellent car insurance for individuals looking for the following perks:
- Custom Parts Coverage
- Gap Insurance
- Usage-Based Car Insurance
- Deductible Rewards
- Accident Forgiveness
Car Insurance Coverage Offered by Progressive
Progressive offers the primary car insurance all auto-insurance companies offer in addition to other coverage options.
Also, Progressive is known as the Auto-insurance provider that will cover virtually anything with a motor.
Progressive will currently insure any of the following:
- Auto and Vehicles
- Boat and Personal Watercrafts
- Golf Carts and Segway’s
Here’s a look at the coverages offered by Progressive Car Insurance
- Liability Coverage
- Collision Insurance- Click Here to Learn More About Collision Coverage
- Comprehensive Coverage- Click to Read More about the Importance of Comprehensive Auto Coverage
- Roadside Service
- Gap Insurance Coverage
- Medical Coverage
Outside of these primary coverage options with Progressive, you also have a few secondary coverage options.
Here is the snapshot.
Secondary Coverage Options with Progressive
Rideshare Coverage- Progressive currently offers rideshare coverage, which is ideal for those who work in transportation, delivery, or individual’s self-employed through Uber or Lyft that need additional car insurance coverage.
Currently, Progressive only offers Rideshare coverage in 36 States.
Here is a breakdown of the state’s rideshare coverage is available:
- New Mexico
- North Dakota
- Rhode Island
- South Dakota
- Washington D.C.
- West Virginia
Specialty Car Insurance Coverage with Progressive
Progressive also offers a few specialty insurance products. Here is a quick look at them.
Progressive Commercial Auto Insurance- This coverage is ideal for individuals who use a fleet or individual vehicle for the primary purpose of “business”.
Progressive Classic Car Insurance- This is for the car enthusiast or car collector who needs to protect an antique vehicle.
Special Note- This coverage is outsourced or insured through a third party (Hagerty Insurance)
Progressive Mexico Auto Insurance- This coverage is for individuals who plan on making the trip across the border to Mexico.
Currently, this coverage is offered in three variations with Progressive:
This is also offered and insured through a third-party insurance company (MexPro)
What Makes Progressive Car Insurance Unique?
Progressive car insurance is known as one of the best car insurance companies you can work with if you are considered a high-risk driver or if you have a low total of annual miles per year.
Additionally, Progressive is Unique due to offering custom parts replacement for vehicles, gap coverage, and discounts for individuals under the age of 18.
Progressive also makes the buying experience for user-easy and streamlined.
Progressive has its convenient price comparison tool known as the “Name Your Price Tool” as well as the price comparison tool that allows for easy comparisons with all other major car insurance providers.
We like that Progressive offers this tool and shows transparency that they may very well be your best option for your car insurance, and they may very well not be your best options.
Car Insurance Discounts Offered by Progressive
Progressive, like many car insurance companies, offers some significant savings through discounts.
Here’s an overview:
- Multi-Policy- 5%
- Multi-Car- 10%
- Snapshot Program- $130.00 Discount When You Allow Progressive to Track Driving
- Safe Driver- 31%
- Sign Online- 8%
- Online Quote- 7%
- Homeowner Bundle- 10%
- Paperless Billing- Discount Varies
- Continuous Insurance- Discount for Longevity with the Company
- Paid in Full Discount
- Teen Driver
- Good Grades- Requires a B or higher-Grade Average
- Away at College Discount- Must Live 100 Away and Be 22 Years Old or Younger
How Much Does Progressive Auto Insurance Cost?
Now, it’s time to cover what most of you likely are looking for from this review.
The cost of auto insurance with Progressive.
Here’s a look at some example rates and quotes with Progressive car insurance.
We walked through the steps 1 by 1.
Progressive’s website will run you through the necessary information needed to run an auto insurance quote.
It goes through the following steps:
Step 1- Zip Code, Address and Name
Step 2- Vehicles Needing Insurance
Step 3- Employment Status and Education Background
Step 4- View Your Quotes
I ran my quote based on a 32-year-old male with the following demographics.
1 Vehicle (2017 Chevrolet Malibu 2LT)
I also selected the full baseline coverage that most consumers will likely choose.
My rates came out to the following:
42.10 Per Month with the Option to Save 20.00 Additional If I Paid Yearly.
The next step is what we think takes Progressives online system to the next level.
If you are unhappy with your quote, you can use the “Name Your Price” tab to adjust.
This allows you to select how much you want to pay per month for your coverage.
Based on the dollar amount you type; it will reduce coverages (down to legal minimums)
This makes individuals shopping for the best car insurance on a budget have a way to fit their auto insurance bill into their budgets with ease.
We also loved that Progressive is willing to show competitor pricing for the same coverage.
Overall, Progressive’s experience for obtaining quotes is one of the best in the business.
Progressive Motorcycle Quotes
We wanted to test and see if the tools work the same way when quoting other motor vehicles.
To our surprise, this process was just easy.
It requires the same information and then has the option to select your motorcycle type and continue to provide information.
A nice added benefit that many consumers can enjoy.
Pros of Choosing Progressive for Coverage
Progressive car insurance may not be the best you can purchase, but they are certainly within the top rankings compared to the hundreds of other options available.
Naturally, this made us want to detail the top pros of working with Progressive.
Here’s a look at them:
- Great for Low Annual Mileage Drivers
- Innovative and Great Price Comparison Tools
- Variety of Different Auto Discounts Available
- Competitive and Top 5 in Pricing
- Ridesharing Auto Coverage Available
Cons of Choosing Progressive for Coverage
No matter how good an auto-insurance provider may be, they likely have some noticeable downsides.
Here’s a look at the flaws we found with Progressive:
- Low BBB Rating Compared to Other Options
- More Competitive Rates Available for Average or High Mileage Drivers
Is Progressive or Geico Better?
Anytime you want to ensure you are getting the best car insurance coverage and best rates for your insurance; it’s typically advised to do head to head comparisons.
We wanted to shave a little time for you and provide that for you.
We took the time to look at Geico and Progressive and how they compare.
Overall, Geico seems the likely choice for most drivers but not all drivers.
The problem with Geico Car insurance is that they do not have any discounts available for individuals who don’t drive much.
In a world that’s beginning to work remotely, this could be a deal-breaker for many as annual mileage may continue to decrease.
However, Progressive online capabilities and price comparison tools allow for overall better user experience.
Not to mention, the tools with Progressive allow you to name your price quickly and compare rates with all the best car insurance providers near you.
In summary, we think Geico likely offers the chance to cheaper rates for most drivers and has impressive ratings around the board.
However, Progressive certainly give them a run for their money.
You can’t go wrong with either company.
Do your research and compare which company can ultimately save you the most money.
How to Apply with Progressive Auto Insurance Company
This is perhaps one of the best features Progressive has to offer.
It doesn’t get much more comfortable to apply for auto insurance and compare rates with all competitors right within Progressive’s website.
To apply with Progressive, refer to the part of this article where we discussed how much Progressive Auto Insurance Cost.
Progressives website will walk you through 4 steps that require you to enter the necessary information.
Following these steps, Progressive will allow doing one of the three following options:
- View Your Quotes
- Adjust Your Quotes Using the Name Your Price Tool
- Compare Rates with Other Car Insurance Companies
All you need to do after running your rates to apply with Progressive is submit your form and activate your coverage through the website.
The entire process can be done online, but you will also notice the option to click and “receive a call from a Progressive Agent.”
In Summary, Progressive Is One of Many Options for Car Insurance
Progressive is undoubtedly a great car insurance provider.
No one is arguing that.
However, Progressive doesn’t necessarily cater to all drivers needs or necessarily provide the best rates for your car insurance.
Ultimately, shopping companies and rates based on your specific needs is the best way to obtain car insurance.
Begin by comparing rates online or work a car insurance agent in your area.